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20 results found

  1. Country of origin on E-commerce

    Add a feature that allows them to put in the e-commerce products somewhere (as a column or as a details button) the option of "country of origin" to the products.

    Effect on the user and why it is needed: In the customer's words "(...) it would be a smart option for the future as roses that come from Ecuador versus roses that come from Colombia are packaged differently and not being able to distinguish the origin causes our customers to buy less instead of buying more."

    jorge@frescafarms.com
    Case Number 116476
    August 11, 2023

    1 vote

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    Voting  ·  0 comments  ·  Product display  ·  Admin →
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  2. Notification when a client gets into e-commerce.

    We should be able to receive a system notification through email, when the client gets into the e-commerce/online purchase system. This will help us to follow up on the clients' needs and try to push the sale. Sometimes clients get in the system, but they don't buy. We want to be able to understand why they did not buy and try to make it happen.

    3 votes

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    2 comments  ·  Notifications & Reports  ·  Admin →
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    Voting  ·  cs responded

    Hi, Erika,

    Thank you contacting us and sharing your feedback.

    Will proceed to change the status to voting.

    Thanks,
    Komet Sales Team

  3. Customer Ranking to set E-commerce discounts

    We would like to be able to categorize customers by shopping level and entice customers to reach a certain level to be able to access special pricing and discounts.

    This invoice should be visible on the customers' invoices and each company should be able to set up tiers for the different levels.

    The rank should also be visible through the sales screens and the e-commerce.

    24 votes

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    Voting  ·  0 comments  ·  Promotions & Discounts  ·  Admin →
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  4. Running out inventory notification for sales manager on E-commerce

    There should be an alert for products that are being sold quickly and are running out.
    Trend Fast Items

    23 votes

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    Voting  ·  0 comments  ·  Notifications & Reports  ·  Admin →
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  5. Day ahead setting for inbound freight to change for k2k customers (globle).

    Day ahead truck shipping for inbound freight on k2k. This would allow changes for specific time shipping so product goes on the correct truck.

    2 votes

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    2 comments  ·  K2K  ·  Admin →
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    Voting  ·  cs responded

    Hi, Brian,

    Thank you for your additional details. Will proceed to change the status to voting as we have a better understanding of your need.

    Thanks,
    Komet Sales Team

  6. Blast promotional Messages from E-commerce / More than 1 promotion

    1. Blast messages that contain the promotional messages from E-commerce to a group of customers from Komet.

    2. Add more than 1 promotional message, that can they rotate with at least 2 or 3 messages.

    Sales Team

    1 vote

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    0 comments  ·  Promotions & Discounts  ·  Admin →
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    Voting  ·  cs responded

    Hi, Kelly,

    Thanks for reaching out to us and letting us know your feedback. It’s very valuable to us.

    We see how this can be very beneficial to others. Will proceed to change the status to voting.

    Thanks,
    Komet Sales Team

  7. Ability to hide items on eCommerce from specific customers or from specific vendors

    We would like to be able to hide specific products from some of our eCommerce customers that use shipping methods like FedEx which exponentially increasing the cost due to larger product packs being inefficient.

    However, we don't want to hide those products on our ecommerce portal from customers that use shipping methods that can easily accommodate those items.

    If there was a way to hide a product per customer (or shipping method) and not everyone within the portal, that would be extremely helpful.

    1 vote

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    0 comments  ·  E-commerce Settings & Timer  ·  Admin →
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    Voting  ·  cs responded

    Hi, Sarah,

    Thanks for reaching out to us and letting us know feedback. It’s very valuable to us.

    Will proceed to change the status to voting.

    Thanks,
    Komet Sales Team

  8. Make E-Commerce Platform Public

    Not to be limited for only customers within Komet, but to get it visible on the web for anyone..

    It would definetly increase sales and the reach of all companies.

    1 vote

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    0 comments  ·  New Features & Overall experience  ·  Admin →
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    Voting  ·  cs responded

    Hi, Jules,

    Thank your for your feedback. Will proceed to change the status to voting.

    Thanks,
    The Komet Sales Team

  9. Option to export e-commerce inventory and prices

    Option to export prices to email K2K customers

    We would like to have an option to export to excel the availability from Ecommerce so that we can re-offer all that availability from their vendors in Komet to other customers.

    4 votes

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    1 comment  ·  E-commerce Settings & Timer  ·  Admin →
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    Voting  ·  cs responded

    Hi, Edward,

    Thank you for your suggestion. We can see the need for this feature. Will leave this in voting so others can vote for it as well.

    Thanks,
    The Komet Sales Team

  10. Discount Code Section on e-commerce / 1st purchase discount

    Discount code section on E-commerce where a customer can apply a discount code and receive a reduction on the invoice for particular items.

    E-Commerce Pricing - Create Markdown: be able to do a first-time discount on the e-commerce

    1 vote

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    0 comments  ·  Promotions & Discounts  ·  Admin →
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    Voting  ·  cs responded

    Hi, All,

    Thank you so much for your feedback. Will proceed to change the status to voting.

    Thanks,
    The Komet Sales Team

  11. FedEx shipping cost Integration with product cost on E-Commerce

    I t would be nice to have an integration the builds in the FedEx shipping cost to the cost of flowers.

    21 votes

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    Voting  ·  4 comments  ·  E-commerce Settings & Timer  ·  Admin →
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  12. Flower Icon on the days Flowers are available to Buy

    I would suggest if a small flower icon or colored dot shows on which dates flowers are available to buy on the ecommerce. On the calendar of the shipping date. So eg: if it shows a green dot product is available for that day customers can then click on it to see the product.

    1 vote

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    3 comments  ·  Search product  ·  Admin →
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    Voting  ·  cs responded

    Hi Mike,

    Ok, thank you for the clarification. I’ll proceed to change the status to your suggestion to voting.

    Thanks again for your feedback.

    The Komet Sales Team

  13. Gross Margin per product

    Is there away we could add GM per product?

    2 votes

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    0 comments  ·  E-commerce Settings & Timer  ·  Admin →
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    Voting  ·  cs responded

    Hi, All,

    This is a great idea! A few more votes and we can get this rolling.

    Thanks,

    The Komet Sales Team.

  14. Flower Catalog as categories and varieties

    It would be great if our customers could click on a flower category and see a catalog of all the varieties we can offer.

    Aside from what we have already in inventory or in transit.

    This way they can prebook it.

    The catalog would be fed from all the pictures we have on all of our products in Komet. It is already sorted and organized by categories.....

    6 votes

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    0 comments  ·  Search product  ·  Admin →
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    Voting  ·  Diana responded

    Hi Nathalia,

    Thank you for the suggestion. We will be monitoring how many users vote on it and once it gets enough traction, it will be evaluated to be developed.

    Thanks a bunch,
    The Komet Sales Team

  15. Modify items after adding to cart (Change Qty, add Markcode, etc)

    I was not able to modify any item after adding it to the cart. It only lets me delete it. Should allow me to add mark code, change quantity, etc.

    5 votes

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    0 comments  ·  Cart and checkout  ·  Admin →
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    Voting  ·  Diana responded

    Hi Nathalia,

    We appreciate your feedback. This idea has been evaluated and it has a high level of complexity. We have switched it to voting for now and we will be monitoring to see how many other users support it.

    We look forward to further suggestions from you and don’t forget to vote on the existing ideas you support.

    Thanks a bunch,
    The Komet Sales Team

  16. GIF/VIDEO ON WEB SHOP

    SINCE NOW YOU OFFER THIS NEW AMAZING PHOTO OPTION ON WEB SHOP, CAN WE MAKE AN OPTION FROM PICTURES ON WEB SHOP TO SHOW GIF / QUICK VIDEO? THIS WILL BE AMAZING IF WE COULD.
    THATS MY IDEA FOR TODAY
    CAN YOU DIG IT?

    3 votes

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    1 comment  ·  Product display  ·  Admin →
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    Voting  ·  cs responded

    Hi Mike,

    Great suggestion! Hopefully, a few more users vote on the idea so we can evaluate it for development.

    Thanks a bunch,
    The Komet Sales Team

  17. Customers also should get notifications when vendor deleted orders

    if an item is wrong in the shippers system or maybe settings are not correct the vendor can cancel the item. i know receive an email saying it was canceled. I think the customer that order this should receive the same notification at the same time.

    1 vote

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    0 comments  ·  Notifications & Reports  ·  Admin →
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    Voting  ·  cs responded

    Hi, All,

    Thanks a bunch for your suggestion, a few more votes and we can get this cracking.

    Thanks,

    The Komet Sales Team

  18. Standing orders from K2K vendors

    I have customers that currently have standing orders for product that is with some of the K2K vendors. It is needed to have the ability to have a K2K standing order. Currently the PO's for standing orders are not generated in K2K for standing orders.

    1 vote

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    0 comments  ·  K2K  ·  Admin →
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    Voting  ·  cs responded

    Hi, All,

    Thank you for that great suggestion. It’s something that makes a lot of sense. I’ll proceed to change the status to voting.

    Thanks,

    The Komet Sales Team

  19. Automatic linking of Product Descriptions to Web Images

    Is there a possibility of linking images from Product Descriptions to known Web Images that are not copyrighted, etc?

    For example, if a commonly known product is Eucalyptus, could the description be harvested, sent to the Internet and link an image back in the event we don't have a stock image?

    Understandably, this poses an Intellectual Property challenge, but was a thought.

    1 vote

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    Voting  ·  0 comments  ·  Product display  ·  Admin →
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  20. K2K Vendor Direct - Responsible for Freight

    As a system administrator, it is required that my customer can make purchases through E-commerce shipping directly from the vendor to my final customer, however, I need to be able to charge the associated costs of transportation in the sales price.

    1 vote

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    Voting  ·  0 comments  ·  K2K  ·  Admin →
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