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5 results found

  1. Incoming additional freight changes add into k2k.

    Handling charge place to add on k2k incoming. This is to be calculated into price customer sees.

    1 vote

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    Exploring  ·  0 comments  ·  K2K  ·  Admin →
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  2. Record Lost Sales on E-commerce

    The system should be able to save all the searches that the customers have performed by the customers and that didn't draw any results.

    This could send a notification to someone in the company as a Lost Sale notification or it could be a button in the e-commerce so that the customer him/herself could point out that the product wasn't found.

    Additionally, there should be a report with the results of any missed sales.

    25 votes

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    1 comment  ·  Notifications & Reports  ·  Admin →
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    Exploring  ·  AdminAlejandro Pérez (Founder & Chief Innovation Officer, Komet Sales) responded

    Hello, we’re analyzing this option in order to roll this out. A couple of questions to better understand the needs and expectations:

    - Should all searches be saved? Or would it be better to save anything that’s more than 5 characters to reduce garbage?

    - Who would be able to run this report?

    - Where should this report be located?

    - Would it be important to flag users when they have multiple continuous searches with no results?

    - Any other thoughts?

    Thanks.

  3. Future Availability in K2K

    We would like to synchronize Future inventory as well as on hand inventory as it is now.

    24 votes

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    0 comments  ·  K2K  ·  Admin →
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    Exploring  ·  AdminAlejandro Pérez (Founder & Chief Innovation Officer, Komet Sales) responded

    We are currently analyzing this project from a technical standpoint. We’re aware that it’s a very important feature and that it will drive even more sales online.

    The requirement is very straightforward but if anyone has any other thoughts please share them via a comment so that we can include them in our analysis.

    Thanks.

  4. A line for Comments or special requests for special orders

    A line for comments or special requests would be helpful for special orders.
    Comments, special requests, suggestions, etc.

    Examples:
    -Deliver by 9am
    -Open Cut Stage only
    -Please put ice bag
    -Need POD ASAP
    -Strap boxes together

    etc.

    6 votes

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    0 comments  ·  Cart and checkout  ·  Admin →
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    Exploring  ·  AdminAlejandro Pérez (Founder & Chief Innovation Officer, Komet Sales) responded

    Would it make sense to assume that these comments are by each line item rather than on the order header? If so would this be useful to the sales team that’s processing the order?

    Would it make sense to identify the comment in the line item so that the salesperson can make sure that it’s viewed and not ignored?

  5. E-commerce banner managed by sales managers besides admin

    Currently, only system Administrator can update E-commerce banner announcement. This functionality should be allowed for Sales Manager, not Adminisrator

    16 votes

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    0 comments  ·  Promotions & Discounts  ·  Admin →
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