Display of the customer on HOLD
Textual user request: For the icon H (customer on hold) to be displayed on the customer on every step of the flow(PB,PO), currently is only perceived on the AR >> Aging/statements tab.
What is the need? For the on hold mark H, to be displayed on any given customer on hold on every tab of Komet.
How the change would help the customer? This will help the users saving time instead of double checking from one tab to another if the customer is on HOLD, will avoid any confusion with the automatic billing setting as this one doesn't work for a customer on hold. And adding transparency to the process.
What is the problem this change would fix? It will avoid, problems with automatic billing, PB and PO processes for a customer on HOLD(which is usually an internal decision) time wasted processing or advancing on a process that will end up with requiring assistance in order to determine why an invoice is not generated(choke point)
AdminFernando Canzani
(Admin, Komet Sales)
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