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Communication

6 results found

  1. Automatic Email Notifications for Prebooks Entered

    It would be a great tool for the Salespeople that after everytime they 'saved' an order, it would send an email automatically so that they can then forward it to the buyers; and the customer and that they can verify that they did enter it fast.
    to go back to the PB summary to then invoice it manuallu would be a bit more efficient. Even though it might seem redundant; it can steamline the salespersons speed to enter another prebook.

    6 votes

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    Voting  ·  0 comments  ·  Admin →
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  2. email notification

    it would be nice to get an email notification if we need to pull a prebooked item out of stock... just like the email we get when products cant be sourced. I keep missing that i need to do this then when i try and pull it we are sold out.

    3 votes

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    1 comment  ·  Admin →
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    Voting  ·  cs responded

    Hi Brandy,

    Thank you for your suggestion. We see how this could be useful to others. Will proceed to change the status to voting so that other users can vote for this as well.

    Thanks,
    The Komet Sales Team

  3. Standing Orders

    I think it would be a great idea for the sales rep to get a notification 2weeks prior to a standing order expiring so that we have the option to extend or create a new standing order.

    3 votes

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    Voting  ·  cs responded

    Hi, Margaret,

    Thank you for your suggestion. This seems like something that could add a lot of value. Will proceed to have others vote for this as well.

    Thanks,
    Karina

  4. roll over dropdown of email address

    so when you're looking through the setup screen and you have an idea to email that particular customer roll(mouse) over the name and a copiable email is there instead of opening up the customer file

    2 votes

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    Voting  ·  project-managers responded

    Hi Leif,

    This seems like a good idea that could be helpful for other users. We will proceed to move the status to voting.

    Regards,

    The Komet Sales Team.

  5. Notifications on pending orders

    I would like to receive notification (email) when there is a pending order for the day (specially one from Ecommerce) and product has not arrived or has not been invoiced. Just like when I get an email when an ecommerce order has been canceled due to time out.

    I find myself missing alot that nfo to be able to tell customers something they ordered on line did not come in and it will not be shipped just because im so busy to look it up.

    1 vote

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  6. Customer Chat and messaging on ecommerce (or core) orders

    Sole and Fresca asked about having chat/messaging with customers on orders and then having that tie to the order or be viewable in a "CRM" type customer message

    0 votes

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