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E-commerce

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  1. E-commerce Mode

    The customer him/herself should be able to switch between the e-commerce visual and list modes.

    29 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Record Lost Sales - E-commerce

    The system should be able to save all the searches that the customers have performed by the customers and that didn't draw any results.

    This could send a notification to someone in the company as a Lost Sale notification or it could be a button in the e-commerce so that the customer him/herself could point out that the product wasn't found.

    Additionally, there should be a report with the results of any missed sales.

    23 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Trend Fast Items through E-commerce

    There should be an alert for products that are being sold quickly and are running out.

    22 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Customer Ranking - E-commerce

    We would like to be able to categorize customers by shopping level and entice customers to reach a certain level to be able to access special pricing and discounts.

    This invoice should be visible on the customers' invoices and each company should be able to set up tiers for the different levels.

    The rank should also be visible through the sales screens and the e-commerce.

    22 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Promo Items - E-commerce

    There should be a mark similar to that of the "Sell Fast" option but for "Hot" or "New" items.

    These products should be displayed on the first few lines of the e-commerce and a filter should help the customer decide whether they want to view "hot" items, "deals" or "all".

    The name of this section should be different for all companies.

    22 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Future Availability in K2K

    We would like to synchronize Future inventory as well as on hand inventory as it is now.

    22 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Visual E-commerce - Images

    We would like to be able to have an image for all products, even if the vendor company (or ourselves) haven't assigned one.

    22 votes
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  8. Visual E-commerce - More Products

    We would like to be able to see more products per page.

    22 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Comments, special requests, suggestions, etc.

    A line for comments or special requests would be helpful for special orders.

    Examples:
    -Deliver by 9am
    -Open Cut Stage only
    -Please put ice bag
    -Need POD ASAP
    -Strap boxes together

    etc.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Voting  ·  Diana responded

    Hi Nathalia,

    Great suggestion! Hopefully, a few more users vote on the idea so we can evaluate it for development.

    Thanks a bunch,
    The Komet Sales Team

  10. Flower Catalog!!!!

    It would be great if our customers could click on a flower category and see a catalog of all the varieties we can offer.

    Aside from what we have already in inventory or in transit.

    This way they can prebook it.

    The catalog would be fed from all the pictures we have on all of our products in Komet. It is already sorted and organized by categories.....

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Voting  ·  Diana responded

    Hi Nathalia,

    Thank you for the suggestion. We will be monitoring how many users vote on it and once it gets enough traction, it will be evaluated to be developed.

    Thanks a bunch,
    The Komet Sales Team

  11. Purchase History

    I do not see my purchase history after placing an order.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Voting  ·  Diana responded

    Hi Nathalia,

    Thank you for the feedback! This option is not available through this version. We will, however, place your comment on “voting” so others can vote on it.

    Thanks a bunch,
    The Komet Sales Team

  12. Item cannot be modified after adding to cart

    I was not able to modify any item after adding it to the cart. It only lets me delete it. Should allow me to add mark code, change quantity, etc.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Voting  ·  Diana responded

    Hi Nathalia,

    We appreciate your feedback. This idea has been evaluated and it has a high level of complexity. We have switched it to voting for now and we will be monitoring to see how many other users support it.

    We look forward to further suggestions from you and don’t forget to vote on the existing ideas you support.

    Thanks a bunch,
    The Komet Sales Team

  13. Pre-Choose ship date

    In the beta we have to choose our ship date after each box adding to the cart. In the regular version we choose the date first so we know everything we add will ship on that one date. Choosing a date for each box is cumbersome and gives room for mistakes.

    4 votes
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    Voting  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. We should be able to receive a system notification when a client gets into e-commerce.

    We should be able to receive a system notification through email, when the client gets into the e-commerce/online purchase system. This will help us to follow up on the clients' needs and try to push the sale. Sometimes clients get in the system, but they don't buy. We want to be able to understand why they did not buy and try to make it happen.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Having an option to export to excel Ecommerce inventory

    We would like to have an option to export to excel the availability from Ecommerce so that we can re-offer all that availability from their vendors in Komet to other customers.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, All,

    Thank your for your suggestion. We can see how this could be useful. Will proceed to move this suggestion to voting so that others can vote.

    Thank you again for your suggestion.

    Thanks,
    The Komet Sales Team

  16. CUT OFF TIMES FOR E-COMMERCE DETAILED BY TRUCK

    TRUCK CUT OFF TIMES FOR ECOMMERCE, EACH TRUCK SHOULD BE ABLE TO HAVE AN INDIVIDUAL TRUCK CUT OFF. BEING ABLE TO DISTINGUISH A DIFFERENT CUT OFF TIME FOR EARLY ARMELLINI AND REGULAR ARMELLINI. SEPERATE FROM CAL AIR CUT OFF.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Possible to have 2 different Views?

    Would it be possible to give customers the option to customize their view to the Original version or the New version? Some customers might want to see just the list of products so they can purchase faster and visualize all the list rather than all the pictures.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Voting  ·  Diana responded

    Hi Nathalia,

    Great suggestion! Hopefully, a few more users vote on the idea so we can evaluate it for development.

    Thanks a bunch,
    The Komet Sales Team

  18. Customer Account Self Serve

    Allow customers to access their account's A/R records via the E-Commerce site, view and print invoices and pay selected invoices online via Credit Card or Direct Deposit.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Blast promotional Messages from E-commerce / More than 1 promotion

    1. Blast messages that contain the promotional messages from E-commerce to a group of customers from Komet.

    2. Add more than 1 promotional message, that can they rotate with at least 2 or 3 messages.

    Sales Team

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Kelly,

    Thanks for reaching out to us and letting us know your feedback. It’s very valuable to us.

    We see how this can be very beneficial to others. Will proceed to change the status to voting.

    Thanks,
    Komet Sales Team

  20. Ability to hide items on eCommerce from specific customers.

    We would like to be able to hide specific products from some of our eCommerce customers that use shipping methods like FedEx which exponentially increasing the cost due to larger product packs being inefficient.

    However, we don't want to hide those products on our ecommerce portal from customers that use shipping methods that can easily accommodate those items.

    If there was a way to hide a product per customer (or shipping method) and not everyone within the portal, that would be extremely helpful.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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