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5 results found

  1. Add supporting docs to credit memos

    Once a Credit to a customer has been submitted, is there a way to add supporting docs/photos after the fact.
    Many times, a credit is initiated in Komet, yet the various supporting docs (photos, airline info,) arrive later.
    (Currently - once a customer credit is saved, we can't add any docs at all?

    4 votes

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    Completed  ·  0 comments  ·  Customer Credits  ·  Admin →
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  2. Credit Memos

    When printing out the credit, the field containing the reason for the credit should appear on the printout.

    4 votes

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    Completed  ·  0 comments  ·  Customer Credits  ·  Admin →
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  3. Credit Entry - Price Adjustment method needed

    When issuing a credit, many times it is just for a price adjustment.

    Currently we have to do the calculations... for example if we sold 100 @ $1.20 and we want to adjust the price to $1.00 we have to calculate $0.20 x 100= $20.00 then divide that by selling price and enter a credit for 16.66 units to come up with the 20.00 credit.

    We should just be able to make an adjustment to the original price.

    1 vote

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    Completed  ·  0 comments  ·  Customer Credits  ·  Admin →
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  4. Search by product in add/edit credits

    Currently you cannot search by product in the add/edit credits screen. So if your customer had 10 invoices on one day, you have to go one by one to find the correct invoice to credit. It would be nice to search by item (this is for invoices in units only, it functions correctly for boxes)

    1 vote

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    0 comments  ·  Customer Credits  ·  Admin →
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    Completed  ·  cs responded

    Hi, All,

    Wanted to let you guys know that we have successfully completed this improvement. Please give it a try and let us know if this works as expected.

    Again, thank you so much for your feedback.

    Thanks,
    Komet Sales Team

  5. Add Customer Code to Credit Summary Export

    Hopefully this will be an easy one. When clicking the <Export To Excel> button on the Credit Summary page, can we get the customer code added as a column in the Excel file?
    Thank you,
    Shawn

    1 vote

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