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7 results found

  1. Record Lost Sales on E-commerce

    The system should be able to save all the searches that the customers have performed by the customers and that didn't draw any results.

    This could send a notification to someone in the company as a Lost Sale notification or it could be a button in the e-commerce so that the customer him/herself could point out that the product wasn't found.

    Additionally, there should be a report with the results of any missed sales.

    25 votes

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    1 comment  ·  Notifications & Reports  ·  Admin →
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    Exploring  ·  AdminAlejandro Pérez (Founder & Chief Innovation Officer, Komet Sales) responded

    Hello, we’re analyzing this option in order to roll this out. A couple of questions to better understand the needs and expectations:

    - Should all searches be saved? Or would it be better to save anything that’s more than 5 characters to reduce garbage?

    - Who would be able to run this report?

    - Where should this report be located?

    - Would it be important to flag users when they have multiple continuous searches with no results?

    - Any other thoughts?

    Thanks.

  2. Running out inventory notification for sales manager on E-commerce

    There should be an alert for products that are being sold quickly and are running out.
    Trend Fast Items

    23 votes

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    Voting  ·  0 comments  ·  Notifications & Reports  ·  Admin →
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  3. Notification when a client gets into e-commerce.

    We should be able to receive a system notification through email, when the client gets into the e-commerce/online purchase system. This will help us to follow up on the clients' needs and try to push the sale. Sometimes clients get in the system, but they don't buy. We want to be able to understand why they did not buy and try to make it happen.

    3 votes

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    2 comments  ·  Notifications & Reports  ·  Admin →
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    Voting  ·  cs responded

    Hi, Erika,

    Thank you contacting us and sharing your feedback.

    Will proceed to change the status to voting.

    Thanks,
    Komet Sales Team

  4. Separation of notification emails when the Web Order includes OH and Prebook items

    Context: When the e-commerce user purchase an On-hand item and an FS item in the same e-commerce session, then he got an email with the subject W / Pb
    Suggestion: Clients want to receive 2 emails, one for the OH products, and the other for the PB items.
    Why: because they have separated sales group, one who manages OH, and other that manages FS inventories.

    For the record, in the next months, we will consolidate the OH, K2K, and FS inventory lines respecting the current grouping factors (same name, same Box type, same unit type, and vendor if it is…

    1 vote

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  5. Enhance e-commerce notification for K2K by adding if the webOrder contains OM, FS, K2K

    1 vote

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  6. Customers also should get notifications when vendor deleted orders

    if an item is wrong in the shippers system or maybe settings are not correct the vendor can cancel the item. i know receive an email saying it was canceled. I think the customer that order this should receive the same notification at the same time.

    1 vote

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    Voting  ·  cs responded

    Hi, All,

    Thanks a bunch for your suggestion, a few more votes and we can get this cracking.

    Thanks,

    The Komet Sales Team

  7. Receive notifications over an AWB update

    If a customer chooses he should be able to see updates when we move over AWB's. Get an e-mail alert so and so company just moved over a new AWB.

    0 votes

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